Sheraton New Orleans Hotel
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Photos: Photo: Tony Webster, CC BY 2.0, via Wikimedia Commons
Our take
By Matt Spaulding, Founder and writer
The last renovation that turns up at the Sheraton dates to around 2015, and guests keep describing dated decor and a tired feel that nothing since has fixed. What still sells this 1,110-room tower is the address: 500 Canal Street, on the streetcar line, with the French Quarter across the street. Guests come back to the friendly staff and the clean rooms, and higher floors get city and river views. Service gets called inconsistent, with some guests reporting delays. The location that makes sightseeing easy also pulls in Saints crowds and convention traffic, and on those weekends guests say parking gets crowded and slow. On a game day or a big convention, the car is better left at home. Parking is valet only; the hotel's page lists no self-park option. Valet is $55 plus tax, which the page also gives as $62.15 a day once the 13% parking tax is added. Oversized vehicles pay $62 plus tax, and the garage ceiling is 6 feet 5 inches. Marriott's booking screen shows a $30 destination fee included in the nightly rate. Guests do flag wifi charges as pricey, so confirm what your rate includes before you book. Dogs up to 40 pounds can come for $75 per stay, one per room, and the hotel says a dog cannot be left alone in the room.
Quick facts
- Resort fee
- $30 destination fee, shown on Marriott's booking screen
- Parking
- Valet only, $55 plus tax ($62.15 a day with tax)
- Self-parking
- Not offered
- Oversized vehicles
- $62 + tax per the hotel's parking note; garage ceiling 6 ft 5 in
- Check-in
- 4:00 pm (minimum age 21)
- Check-out
- 11:00 am
- Pets
- Dogs only, 1 per room, 40 lbs max, $75 per stay non-refundable
- Rooms
- 1,110
- Pool
- Outdoor pool
- Dining
- Roux Bistro and Pelican Bar, plus an on-site Starbucks
Where you are
500 Canal Street, New Orleans, LA 70130
Open in Maps →The hotel sits on the CBD side of Canal Street, and the French Quarter begins on the opposite side, with Bourbon Street a couple of blocks away. The Canal Street streetcar runs past the door, and the Mississippi riverfront is a few blocks down Canal toward the water.
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Does the Sheraton New Orleans charge a resort fee?
Yes, a $30 destination fee, which Marriott's booking screen shows as included in the nightly rate. Guests do mention paying for wifi, so check what your rate covers.
How much is parking at the Sheraton New Orleans?
$55 a day plus tax, which comes to $62.15. Parking is valet only, with no self-park option.
Can I park an oversized vehicle or truck there?
Only if it clears 6 feet 5 inches, the garage ceiling listed in the hotel's parking note. Oversized valet is $62 plus tax a day.
How far is the Sheraton from the French Quarter and Bourbon Street?
Across the street. The Quarter starts on the far side of Canal Street from the hotel, and Bourbon Street is a couple of blocks in.
Is parking hard at the Sheraton on Saints game days?
Yes, by guests' accounts. They report parking getting crowded and slow on football and convention weekends, and valet is the only parking the hotel offers, so arriving without a car avoids the wait.
Is the Sheraton New Orleans pet friendly?
Yes, for dogs up to 40 pounds, one per room. The fee is $75 per stay and non-refundable, and the dog cannot be left alone in the room.